Case Studies

Professional work spanning AI product design, data quality products, regulatory product decisions, robotics operations, and enterprise SaaS productization.

Personal Project | 2025-2026

AskJustin: AI Agent Design

Designed and shipped a public RAG-powered AI agent from scratch. Product design case study covering problem framing, rejected directions, architecture trade-offs, grounding constraints, and post-launch iteration from real usage data.

AI Product Design Solo Build

Human Interest | 2021-2025

Employee Data Alerts

Diagnosed unknown data quality risks across 1M+ daily employee records. Built the platform's first automated data quality product, reducing incoming discrepancies 28% and cutting client compliance penalty exposure.

Data Quality Compliance

Human Interest | 2021-2025

SECURE 2.0 Auto-Enrollment

Made the product call to retroactively auto-enroll 40K existing eligible employees using regulatory requirements as the forcing function. Grew plan participation from 61% to 67% and delivered $3.2M ARR.

Regulatory Revenue

Bossa Nova Robotics | 2019-2020

KPI Tree & Customer Outcomes

Built a KPI tree that shifted the company's focus from technical robot metrics to customer business outcomes. Drove 25% improvement in core customer metrics and redirected the product roadmap.

Strategy Robotics/AI

Bossa Nova Robotics | 2019-2020

Operational Efficiency

Founded the Data Health team. Built investigative frameworks and improved case routing that doubled technician capacity and saved $450K/yr in operational costs.

Operations Robotics/AI

Self-Initiated Concept | 2026

RosterGuard Productization

Self-initiated strategy and investment brief to productize an internal ML tool into a self-serve enterprise product. Structured phased rollout with $600K+ ARR potential at 20 clients.

Self-Initiated Strategy